FAQs

    • There are NO REFUNDS on single drop in classes or class pack series. Please be careful before purchasing.

    • For our autopay members, we will be happy to swap you into a different autopay option if your schedule requires a switch.

    • If a class is full, we recommend definitely getting on the waitlist! Not only will you have a better chance getting into a class, but you also help us determine where we need to add classes.

    • Once you're on the waitlist, look for an email/text from BURN that tells you if you're in the class. If you decide not to attend class, please remove yourself from the waitlist to allow the next client in line a spot.

    • We require an 8-hour cancellation before the start of class.

    • If you cancel a reservation after that, clients with any unlimited package/membership will be charged a late cancel/no show fee of $20 to the credit card on file. Drop-ins and clients on any class package/membership will lose the class.

    • Please try not to be late! Clients often will drop in to see if someone doesn’t show up. If you do not arrive within 5 minutes after class, your space may be given to someone who is waiting.

    • IMPORTANT! If you're new to BURN, please arrive at least 10 minutes before class to allow for a proper introduction to the studio and the Megaformer™. For everyone's safety, you will not be permitted after the start of class.

    • For our regular BURN clients, you are more than welcome to continue classes, and we’ll assist you in modifying accordingly. Please have your doctor's approval.

    • If you’re brand new to the Lagree Method, we lean on the side of caution and would suggest not starting such a core-centric workout for the first time while pregnant.

    • We require students to be at least 16 years of age and must have a parent or guardian sign a waiver for them. Any student under 18 must be accompanied by a parent or guardian in class.

    • The workout is designed to work your body to muscle fatigue, and you will start to feel and see results in just a few classes. Depending on your fitness level, we recommend 3-4 times a week, allowing your body proper recovery time. We get it if you can't stay away, but listen to what your body needs.

    • Hear from our amazing members and their experience with Lagree Fitness at BURN.